oracle customer connect support

Transform customer service delivery with one unified platform. He has worked in customer experience CX service and field service for more than 14 years and has more than eight years of experience and expertise with Oracle Field Service an enterprise-class SaaS solution.

Oracle Communities Oracle United Kingdom

With a team of on-site engineers extensive online assistance and 24x7 phone help Oracle Support can help you prevent problems resolve.

. Great customer service is a competitive differentiator that drives brand loyalty and recognition. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. This course takes an in depth look at Oracle Cloud Customer Connect a platform where you can share knowledge with industry experts and peers.

Visit our forums for content related to Oracle application solutions in areas that matter to. Where do you go to ask questions connect with experts or share your thoughts on key topics covering CX HCM ERP EPM SCM PaaS IaaS and more. Use Internet of Things IoT monitoring to self-heal assets diagnose problems or trigger and manage a field service event.

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. Oracle Cloud Customer Connect is a community gathering place for members to interact and collaborate on common goals and objectives. System Requirements for PC Mac.

A senior manager in product management John Ranalli specializes in product strategy for Oracle Service with a focus on field service. Contact case managers electronically. An unshared internet connection - broadband wired or wireless 1mbps or above.

The knowledge base is the term we use to describe how information in the database is presented. The Customer Connect Forums of course. View your payment information.

If youve purchased Oracle Cloud services then use My Oracle Support MOS to log your service requests. Log in to My Oracle Support to log your service requests and get help. Each customer service interaction is an opportunity to grow your business.

Access Your Fingertips. Login to My Oracle Support. My Oracle Support enables you to track your requests and reach out to relevant support teams who can prioritize and resolve your requests faster.

To connect to an Oracle Database on Exadata CloudCustomer with Oracle Net Services you need the following. This is some of the information in the knowledge base. It offers powerful and intelligent B2B B2C and field solutions that allow customers to receive the service they want when and where they need it.

This is information staff members see on the agent desktop and customers see on your customer portal. It is designed for utilities of all sizes supports one to many utility service types and handles the complexities associated with a utilitys business processes. Customer service includes actions such as offering product suggestions troubleshooting issues and complaints or responding to general questions.

This is where you will find the latest release information on Human Capital Management solutions for example or upcoming events related to Enterprise Resource Planning answers to use-case questions specific to Supply Chain. Your Customer Portal relies on Oracle Service Cloud elements to function. Headphones with microphone USB wireless Bluetooth or.

View all available eDocuments. Oracles award-winning support can confront the full range of technical issues facing your enterprise. Welcome to Customer Connect California Child Support Self Service Website.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. The IP addresses for your SCAN VIPs or the hostname or IP address for a virtual machine that hosts the database that you want to access. Oracle Service gives the ability to predict the need for service automate processes and deliver tailored responses while balancing self-service and assisted customer service models.

Access your case information. Contact My Oracle Support. Search our Knowledge base and engage Communities to learn about products services and to find help resolving issues.

Youll need the CSI number to register and log support requests in My Oracle Support MOS. Register as a new user. The Oracle Utilities Customer Cloud Service is a customer care service order metering and billing system for traditional scalar devices and billing processes.

This number can be found in several places including in your contract document and also on your tenancy details page. Make critical connections between data workflows assets and service teams. The Customer Support Identifier CSI number is generated after you purchase Oracle Cloud services.

To find your CSI number. Oracle Hospitality and Food Beverage MICROS customers in the United States call 18009372211 for product related support inquiries. By accessing Customer Connect you can submit ideas become a champion to boost your brand or simply learn more about ideas and events for your product.

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. Link service inventory and logistics to contracts warranties and subscriptions as well as to billing. Oracle Retail MICROS customers in the United States call 18002231711 for product related support inquiries.

Configuring And Using Oracle Connection Manager On Amazon Ec2 For Amazon Rds For Oracle Aws Database Blog